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Lasso 9 Issues
Ticket #8017: Can't search FMS database for 'vps'
- Reported by:
- Jeff Marett
- Date:
- 17 Jun, 2016
- Priority:
- major
- Component:
- Lasso 9
- Version:
- 9.3.1
- Keywords:
- Platform:
- CentOS 7
Issue reported by Jeff Marett (jmarett@estreet.com)
Company: E Street Communications, Inc.
Component: Lasso 9 Server
Version: 9.3.1
Platform: CentOS 7
Source IP: 75.54.66.121
Detail
======
I'm running FMS 15 on OS X 10.11.5.
When I query a knowledge base DB I have for 'vps', nothing is returned when I know there is an article with the query. I've simplified the lasso code into a simple search:
inline(-search,
-database='Setup',
-layout='web_kb_search',
-cn,
'articleSearchText'=$articleT)
To test the record isn't corrupt in the DB, I created a simple article with just 'vps' in the searchable text.
When I enter the text into a search form and perform the search, found count returns zero and no errors are reported.
To test further I have entered numerous short abbreviations, abc, vbt, vbr, vp, vs, and on and on. ALL of these return the article I created. It's ONLY when vps is searched for that nothing is returned.
I have no idea if this is a lasso or FMS issue. When I search natively with FMP the record is returned correctly.
Help!
Please log in to your LassoSoft account to comment
Company: E Street Communications, Inc.
Component: Lasso 9 Server
Version: 9.3.1
Platform: CentOS 7
Source IP: 75.54.66.121
Detail
======
I'm running FMS 15 on OS X 10.11.5.
When I query a knowledge base DB I have for 'vps', nothing is returned when I know there is an article with the query. I've simplified the lasso code into a simple search:
inline(-search,
-database='Setup',
-layout='web_kb_search',
-cn,
'articleSearchText'=$articleT)
To test the record isn't corrupt in the DB, I created a simple article with just 'vps' in the searchable text.
When I enter the text into a search form and perform the search, found count returns zero and no errors are reported.
To test further I have entered numerous short abbreviations, abc, vbt, vbr, vp, vs, and on and on. ALL of these return the article I created. It's ONLY when vps is searched for that nothing is returned.
I have no idea if this is a lasso or FMS issue. When I search natively with FMP the record is returned correctly.
Help!
Comments
-Jeff
https://domain.estreet.com/fmi/xml/FMPXMLRESULT.xml?-db=Setup&-lay=web_kb_search&articleSearchText=vps&-find
The correct articles are returned.
-Jeff